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JPEG, PNG, and ordinary videos remain byte-for-byte original by default and do not use conversion allowance. Supported photos such as HEIC become JPEG. Live Photos become broadly compatible videos by default. For GIF, RAW, and other items with an available original, SnapExport first asks whether you want to keep the original. The review screen explains the actual action and count.

No. Original export means SnapExport does not re-encode the file. Compatibility still depends on the format, operating system, and receiving app. Choose a compatible conversion when broader compatibility is needed.

Expand Advanced Settings on the export review screen. Choose no longest-side limit, or 2048, 1600, or 1280 pixels. Larger photos are reduced proportionally, not upscaled. Enable target size to choose about 500 KB, 1 MB, or 2 MB per photo. For a first export, both limits are off by default; later batches may use your remembered preferences. These settings apply only to still photos being re-encoded, not original exports or videos.

A target is the size you would like to approach; an estimate is an approximate range based on photo information; actual size is measured after export. Photo content, dimensions, quality, and retained metadata all affect size. If a target cannot be reached, SnapExport keeps a result it can produce rather than promising an exact match. The re-encoded photo total on the result screen excludes original exports and videos.

JPEGs are copied unchanged by default. Explicitly enable JPEG recompression to change quality, dimensions, or target size; this counts as a conversion item. Size and location-removal settings apply only to re-encoded photos, not original JPEG, PNG, video, or other original exports. Original files may retain existing location data.

Free users can complete 3 items requiring re-encoding per trusted rolling 24-hour period, including optional JPEG recompression, even if the file format stays the same. Copying an original does not re-encode it and does not use allowance. Unfinished conversions release their reservations; items completed before cancellation still count as successful results.

Because device time can be changed, SnapExport uses HTTPS trusted time when needed to confirm a 24-hour period. The request contains no photo, video, filename, location, or EXIF data. If checking fails, originals remain exportable and conversion items stay selected for retry. See the Privacy Policy.

• Apple system services must download iCloud-only originals to the device. Keep a connection; if a network error or timeout appears, reconnect and retry.
• Check free storage and allow access to selected photos when requested. An unavailable resource is not necessarily a conversion failure.
• Do not force-quit while originals are being fetched. After an interruption, reopen the App, check task status, and retry unfinished items as instructed. Continuous background processing is not guaranteed.

The system picker lets you choose items first. Reading some originals or Live Photo resources may also require Photos library permission. The system provides read/write access, but SnapExport’s export flow uses it only to read selected media; it does not scan unselected photos or modify or delete originals. You can change permission in system settings. Without it, SnapExport still tries resources supplied by the picker; unavailable originals may require selecting again or granting access before retrying.

Photos become JPEGs using the Best Quality, Balanced, or Smaller File preset you choose. Live Photos become compatible videos with available original audio by default. The review screen may let you preserve HDR, but some receiving apps and displays cannot handle it. Conversion never modifies the original in Apple Photos.

SnapExport uses the iOS system share sheet and does not integrate private SDKs from those apps. Available destinations and limits for multiple photos, multiple videos, format, and size are controlled by the receiving app. Make sure it is installed and updated. You can also try sharing only photos, only videos, fewer items, or saving to Files first.

Export results have a 24-hour availability window; files that remain available can be previewed or shared again. Expired results are cleaned during relevant reading or export flows, not by a guaranteed background timer. You can clear them sooner in Recent Exports, and iOS may reclaim cache earlier. Copies saved to other apps or file locations are not affected.

Cancelling system sharing does not mean the export failed. You may share again while the files still exist. If temporary outputs were cleared or reclaimed, select the media and export again. Save important results promptly to Files or another reliable location.

SnapExport Pro is a non-consumable one-time purchase with no monthly or annual renewal. Pro provides unlimited conversion and photo recompression. Choose Restore Purchases on the Pro page while using the Apple Account that purchased it. The App Store controls price, currency, refunds, and regional availability.

Open iOS Settings → Apps → SnapExport → Language and choose English, Simplified Chinese, Traditional Chinese, or Japanese. The system share sheet and third-party apps use their own language settings.

When an original filename is available, SnapExport reuses it and sets the extension to match the actual output format. It cleans unsupported characters and distinguishes duplicate names without overwriting another output. If a name is unavailable, a numbered name is used. Names in Photos are not changed.

Quality, JPEG recompression, longest side, target size, location, Live Photo sound, and HDR preferences are saved on this device. The next batch starts with these available preferences, and you can change them before export. Selected media, temporary sharing destinations, and per-item consent to keep other originals are not carried over. Check which items will be copied or converted, their sound and HDR behavior, and the allowance shown each time.

Reopen SnapExport and check Recent Exports for completed results that remain available. Open, share, or save them before the cache expires, or clear temporary results in Recent Exports. Unfinished items do not resume automatically or reread your original media: select them again to export. Background completion is not guaranteed. Clearing temporary results does not delete originals in Photos or copies saved elsewhere.

Use the retry action shown for free allowance. Reopening the App lets it reconcile local export records; an update does not automatically grant a fresh period. If Pro has not appeared, use Restore Purchases with the original Apple Account and follow any verification message. Original exports and verified Pro access do not require free allowance to be available. Do not change the device date or uninstall the App to try to reset allowance.